Property agent profile - WONG LAY CHENG

Read customer reviews, past transactions, awards earned and trainings attended.
Photo of WONG LAY CHENG

WONG LAY CHENG

SENIOR MARKETING DIRECTOR , TOP 100 ACHIEVERS
WONG LAY CHENG is a property agent / real estate sales person in Singapore, currently with ERA Realty Network. WONG LAY CHENG has earned latest award of Top 300 Achievers in Q2 2020. Apart from English, WONG LAY CHENG can also communicate with you in Mandarin (中文).

Customer Reviews (11)

  • Customer
    Reviews.1. Communication
    Reviews.2. Client Dedication
    Reviews.3. Value-added Services
    Reviews.4. Process Expertise
    Reviews.5. Market Knowledge
    Reviews.6. Reliability
    Reviews.7. Marketing Skills
    Reviews.8. Negotiation Skills
    Comments by customer Lay Cheng set the standard as to how a professional, experienced and trustworthy agent should be. She (together with Ryan Lee) was instrumental to my purchase journey, and the unit which I had settled on was introduced by her, based on the preferences which I had communicated. I would recommended Lay Cheng to anyone who is in the market, especially new buyers who would benefit the most from her guidance.
  • Customer
    Reviews.1. Communication
    Reviews.2. Client Dedication
    Reviews.3. Value-added Services
    Reviews.4. Process Expertise
    Reviews.5. Market Knowledge
    Reviews.6. Reliability
    Reviews.7. Marketing Skills
    Reviews.8. Negotiation Skills
  • Customer
    Reviews.1. Communication
    Reviews.2. Client Dedication
    Reviews.3. Value-added Services
    Reviews.4. Process Expertise
    Reviews.5. Market Knowledge
    Reviews.6. Reliability
    Reviews.7. Marketing Skills
    Reviews.8. Negotiation Skills
    Comments by customer Lay Cheng was very committed in our search for a property. She took time to understanding our objectives (eg own stay, capital gains, proximity, etc,) and concerns. My fiance and I benefitted from her in-depth understanding of the local property market trends and transactional experience and she was able to give very acute insights on whether certain target properties could meet our goals. Incredibly responsive, service-oriented and reliably present during our entire process from exploration, search, shortlisting up to OTP issuance, and even giving post-transaction guidance. I have and will continue to strongly recommend Lay Cheng for her strong work ethic.
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
    Comments by customer Laycheng is a very professional, genuine and trustworthy agent. For our buy/sell case, she has helped us way beyond what an agent should actually do. Really appreciate her sound advices for our buy/ sell journey. Highly Recommended to all consumers looking for professional and ethical agent.
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
    Comments by customer Laycheng is one of the best agents that you can find. She is friendly, obliging and insightful. Laycheng has helped us way beyond what an agent should do. Our sales journey was a pretty bad and complicated case, luckily for us to have met Laycheng who helped us very much throughout this whole issue.

    It is very important to find an agent that is ethical, professional and trustworthy. Laycheng has them all. All buyers/ sellers who are looking for a trustworthy and ethical agent, please look for Laycheng :) Two thumbs up!
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
    Comments by customer Lay Cheng was extremely on the ball and effective, without compromising our best interests. Another agent had tried to market our property unsuccessfully, but Lay Cheng stepped in and we easily had double the number of viewings and the property was sold quickly and at a competitive price!

    She was always clear and concise, and was able to answer our queries and address our concerns with practical solutions.

    We would definitely engage Lay Cheng again, and needless to say, we would recommend her to all!
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
    Comments by customer I get by to know Lay Cheng when I am looking for the Stirling Residence property for investmemt. I brought a friend along as we are both looking for a property. As the govt had introduced additional ABSD to curb the properties price in July, we were informed to go down to the showflat to decide if we want the unit and all transaction have to be settled within that day before the deadlines. When we reached, Lay Cheng is already in the queue. Although the queue was long, she has volunteered to queue for us till our turn. I was extremely impressed with her professionism as we almost want to give up due to the long hour of waiting till early in the morning. She has also recommended on how to get the best loan & get her senior to explain to us on how to have additional saving when purchasing a 2nd property. She has also recommended the lawyer which is also very professional. Overall, I am satisfied with her performance.
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
    Comments by customer Ms Wong is definitely an excellent agent to engage! Professionalism, efficiency, friendliness and customer service oriented have always been the core of her work ethics. She is always willing to go the extra mile for a maximum satisfaction in terms of personalized service and ensures all your needs and wants are constantly fulfilled. Kudos to her and strongly recommend others to engage her for her service.

Awards Received (19)

Top 300 Achievers

Q2 2020 - #209

Top 100 Achievers

Oct 2020 - #90

Top 100 Achievers

Aug 2020 - #99

Top 10 Achievers

Jul 2020 - #10

Top 100 Achievers

Jan 2020 - #76

Top 600 Achievers

Annual 2019 - #364

Top 3 Husband And Wife

Q3 2019 - #3

Top 300 Achievers

Q1 2019 - #262

Top 50 Achievers

Dec 2019 - #45

Top 600 Achievers

Annual 2018 - #433

ERA Asia Pacific Elite Award

Annual 2018

Top 5 New Achievers

Q2 2018 - #4

Top 200 Achievers

Q2 2018 - #163

Top 100 Achievers

Dec 2018 - #99

Top 100 Achievers

Nov 2018 - #71

ERA Million Dollar Club

Jun 2018

Top 100 Achievers

May 2018 - #85

Top 5 New Achievers

Nov 2017 - #3

Top 100 Achievers

Nov 2017 - #54

Training Attended (35)

2020 Apr

ERA - ULTIMATE MARKET INTELLIGENCE SEMINAR

2020 Apr

ERA - ULTIMATE MARKET INTELLIGENCE SEMINAR | COVID-19 GREAT LOCKDOWN - MARCUS CHU, COO

2020 Apr

ERA - [UCS] TEA TALK SERIES | 24 APRIL 2020 | 5-6PM | BY ZAC HUANG

2020 Apr

RIA - P311S0736 - FINANCIAL CALCULATIONS & TAX PLANNING FOR DECOUPLING - ONLINE - ZOOM

2020 Apr

RIA - P204S0798 - UNDERSTAND RETAIL LEASING INDUSTRY - ONLINE - ZOOM

2020 Feb

ERA - USS 3 | LANDED MASTERY

2019 Nov

ERA - ONE PEARL BANK 27/11/19 - CONSUMER SEMINAR

2019 Aug

ERA - SALES PITCH & PURCHASE TECHNIQUE MASTERY

2019 May

ERA - 2019 FREE CPD PROGRAM

2019 May

ERA - ULTIMATE SALES WARRIOR CAMP

2019 May

ERA - 3X SPH BUNDLED DEAL FOR IDEAL HOMES FEATURE BACK IN MAY - AGENT ONLY PAYS $400. ERA REIMBURSES $100

2019 May

ERA - RENTAL MASTERY

2019 Apr

RIA - C1:L1 - (C1L1S0017) PRACTICAL GUIDE TO AVOID MISREPRESENTATION AND NEGLIGENCE

2019 Apr

RIA - C2:L1 - (C2L1S0620) TRANSFERRING OWNERSHIP OF A PROPERTY - PART 1

2019 Apr

ERA - ASSETS PROGRESSION MASTERY

2019 Apr

ERA - ULTIMATE MARKET INTELLIGENCE SEMINAR

2019 Mar

ERA - DYNAMIC DIALOGUE

2019 Feb

ERA - 2019 ASIA PACIFIC BUSINESS CONFERENCE DINNER

2018 Nov

ERA - PARC ESTA WINE AND PIZZA EVENT

2018 Nov

ERA - ULTIMATE LISTING PRESENTATION MASTERY

2018 Oct

ERA - ULTIMATE PROPERTY INVESTMENT MASTERY (10 OCT, 18 OCT, 23 OCT - 10AM-6PM & 29 OCT - 10AM-2PM)

2018 Oct

ERA - ULTIMATE MARKET INTELLIGENCE SEMINAR

2018 Oct

ERA - ULTIMATE DIGITAL MARKETING MASTERY

2018 Oct

ERA - WHISTLER GRAND WINE & PIZZA EVENT

2018 Aug

RIA - C3:L1 - (C3L1S0507) EXCLUSIVE ESTATE AGENCY AGREEMENT PRESENTATION 101

2018 Aug

ERA - ULTIMATE LEADERSHIP WARRIOR CAMP

2018 Aug

ERA - ERA Q3'18 CAREER ADVANCEMENT DAY

2018 Aug

ERA - Q3’18 CAREER ADVANCEMENT DAY

2018 Aug

RIA - C2:L1 - (C2L1S0069) FUNDAMENTALS OF LANDED PROPERTY

2018 Jun

ERA - MASS BRIEFING @ NOVOTEL AT STEVENS (THE POLARIS @ LEVEL 1) ON 7TH MAY (MONDAY), 3-5PM.

2018 Mar

ERA - THE ART OF SELLING LUXURY PROPERTIES WORKSHOP BY CHIEF TRAINER KENNY TAN

2018 Mar

ERA - THE ART OF SELLING LUXURY PROPERTIES

2018 Feb

ERA - ERA APBC 2018

2017 Sep

ERA - REGISTRATION FOR PREVIEW TEAM (THE NAVIAN)

2017 Mar

RIA - REAL ESTATE SALESPERSON (RES) - EXPRESS (10 DAYS TO COMPLETE)

Languages Spoken

  • English
  • Mandarin (中文)

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