Property agent profile - SOPHIA NG S Y

Read customer reviews, past transactions, awards earned and trainings attended.
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SOPHIA NG S Y

DIVISION DIRECTOR , TOP 300 ACHIEVERS
SOPHIA NG S Y is a property agent / real estate sales person in Singapore, currently with ERA Realty Network. SOPHIA NG S Y has earned latest award of Top 300 Achievers in Q1 2020.

Transaction Statistics (past 2 years)

Customer Reviews (14)

  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
    Comments by customer Sophia was very professional, patience, always on time and presentable. She has a lot of knowledge and gave us very good advices. She became a caring friend. Sophia did a great job in the open houses and was a very fast responder to all of the whatsapp's messages. We are fortunate to have her as our agent.
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
    Comments by customer A very good and helpful agent in property line.
    Even though she doesn't made a single cent
    from me as she is the seller's agent while I'm
    a buyer, she went the extra mile to help me clarify
    all my doubts and guide me along the way
    whenever I needed help.
    That applied even she knew of my financial
    situation and unable to pay her anything, she is
    willing to negotiate with her seller to the best
    of her capability to close the deal. Very grateful
    to her and will sure recommend her to friends
    and relatives.
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
    Comments by customer A truly passionate, knowledgeable and highly capable property agent who has helped me in the whole process of searching for the ideal home for my family and selling off existing property.
    At the start, Sophia has been patiently guiding and giving me advises for the past 1.5 years in property search, entertaining my late night texting and providing constant feedback and reassurance.
    As I'm usually busy with family and work, I entrusted her with all the planning and managing the whole process and she never disappoint me. She even goes beyond the call of duty to help me settle some administrative stuff on my behalf in order to ensure completion on time.
    An outstanding agent whom I'd like to thank personally for the smooth and worry free journey and I'd recommend her to anyone who need help in property.
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
  • Customer
    Comments by customer Big hug for getting us good tenant in 1 day, Sophia. We're really impressed that within few hours of listing, you got list of prospective tenants and found us good tenant in a day. Though you are a family member, you demonstrated professionalism all the time. In this highly competitive line of business, reliability and the ability to execute deliverables are important key aside from aptitude and you have shown those traits. Keep the good work Sophia.

    Patricia
    Landlord of a flat in Ang Mo Kio
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
  • Customer
    Comments by customer On behalf of my company, I would like to commend Sophia Ng on her recent efforts in helping us secure our ideal commercial unit rental at 5B Figaro Street.

    Sophia had been instrumental and meticulous throughout the entire process - from property shortlisting, viewing and contract negotiation, dispensing sound and practical advice to help us avoid hidden costs and potential pitfalls. Despite being very picky tenants, Sophia happily assisted us with great patience and resilience.

    We are very grateful for her efforts and would like to congratulate ERA for cultivating a brilliant agent like Sophia.

    We very much look forward to working with her again in future.

    Best Regards
    Jasper Loong
  • Customer
    Comments by customer I am happy to write a testimonial for Ms Sophia Ng, who represented me in the purchase of my property.

    Sophia was highly professional and responsive to my queries and needs. As I am a first time buyer, this was really important to me and I always felt assured with her representing me in this transaction.

    Sophia helped me greatly in the negotiations and got me the property at a very suitable price. She went to great lengths to close this deal and kept in close contact with me even when she was overseas.

    I will definitely recommend Sophia to my friends, and I will be seeking her help again in my future property transactions.

    Regards,
    Edwin Koh
  • Customer
    Comments by customer Sophia is a nice and approachable lady. We got to know about her through her email advertisements.

    She would frequently inform us of newly-launched condos via email, but would not pester us to meet up. It was only until we found a suitable condo that we contacted her.

    On our first meeting, she made us feel very comfortable. Despite the detailed explanation, thorough visit of the showroom and useful advice given by her, we did not commit immediately on our first visit. Yet, she didn't look upset and continued her friendly chats with us and only messaged us a few days later to follow up. Convinced by her sales pitch and touched by her sincerity, we eventually bought a unit from her.

    Her after-sales service was equally good. She would update us on the latest pricing and market trends and even made the effort to send us greeting messages during festive seasons.
    We will definitely introduce her to our friends if they need any housing agents and we hope Sophia will continue with her positive attitude at work.

    Low Lily
  • Customer
    Comments by customer Sophia is a great salesperson, super friendly and helpful and willing to be contacted on Whatsapp even after working hours.

    Sincerely,
    Johan Wibisono
  • Customer
    Comments by customer Sophia Ng was recommended by my sister to mkt our mum's flat at Bt Purmei. When we 1st met, honestly I was quite sceptical as she's rather young and a newbie. But she impressed me with her professionalism and very positive attitudes when handling this 34 years old flat. She further proved herself when she managed to close the deal with just 4 viewings in 3 days. Good job and very well done! Her efforts paid off. The deal is officially closed now with happy seller/buyer and we wish her and ERA all the best. Keep up the good work! 👍👍👍👏👏👏

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    Samantha Chan
  • Customer
    Comments by customer I would like to commend Ms Sophia Ng for her exemplary role as a property agent -- she has been instrumental to helping me acquire my new home. She was attentive, meticulous and efficient from the very start -- a fact evidenced by me moving into my new premises only after 6 months from when I started searching for a new place to stay.

    Sophia is friendly and approachable, and working with her made the whole daunting process of moving out a lot more pleasant. She consistently encourages me to ask questions about the process, and is happy to give constructive suggestions and will often reply my question via instant messaging in an informative and timely manner. Furthermore, she goes above and beyond to provide very attentive service, providing tips and leads for renovation, bank loan and lawyer suggestions and help.

    She is organized and efficient -- she wasted no time in narrowing down my requirements and helping me to identify what were my most important wants in a new home. Working with her also allowed me to have a clearer vision of what I wanted. Within two afternoons of viewings we managed to find a suitable place. Once, I recall that I had to rush to the first appointment and forgot to bring some crucial documents. Thankfully, she had everything prepared on my behalf and everything was able to proceed smoothly. She often also sends reminders for me to take care of crucial administrative tasks so that the whole process can proceed smoothly.

    I feel that with Sophia it's more than just the mechanical procedure of buying a flat, it's buying a dream home. I feel more excited about moving into a new place and customizing it to my own personal style. I would highly recommend her to my friends who might be looking for a new home. I would like to also thank her organization and superiors for grooming someone who can provide such fine customer service.

    Yours Sincerely,
    Lim Boon Pang (Dr.)
  • Customer
    Comments by customer phia gave me the best experience in 7 years since I started buying, selling and renting out properties.

    She managed to help me with my rental in the shortest time and provided excellent customer service, professional documentations in electronic and also a physical file. I'm very impressed with her professionalism and work ethic. I will let her manage my 2 other properties.

    Thank you again!

    Cheers,
    Michelle
  • Customer
    Comments by customer just settled down in my new house in Singapore, and I would love to commend Sophia for the work she has done in the process. She was extremely clear in the explanation of the process needed to obtain the room and at the same time very helpful in clearing every doubt I had.
    I cannot recommend her enough.

    Best regards,
    Dario Durando

Awards Received (24)

Top 300 Achievers

Q1 2020 - 294th

Top 50 Achievers

Apr 2020 - 30th

Top 10 Division Directors

Apr 2020 - 7th

Top 10 Division Directors

Q3 2019 - 10th

Top 100 Achievers

Aug 2019 - 93th

Top 10 Division Directors

Jun 2019 - 1st

Top 100 Achievers

Apr 2019 - 65th

ERA Asia Pacific Elite Award

Annual 2018

Top 600 Achievers

Annual 2018 - 534th

Top 200 Achievers

Q3 2018 - 146th

Top 5 Managers

Q2 2018 - 4th

Top 50 Achievers

Apr 2018 - 37th

ERA Asia Pacific Elite Award

Annual 2017

Top 500 Achievers

Annual 2017 - 462th

Top New Manager

Annual 2017

Top 200 Achievers

Q3 2017 - 168th

Top New Manager

Q3 2017

Top New Manager

Sep 2017

Top New Manager

Aug 2017

Top New Manager

Jun 2017

Top New Manager

May 2017

Top New Manager

Mar 2017

Top New Manager

Feb 2017 - 1st

ERA Million Dollar Club

Jan 2017

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