Property agent profile - EUGENE CHEN J M

View customer reviews, past transactions, awards earned and trainings attended.
Photo of EUGENE CHEN J M

EUGENE CHEN J M

SENIOR MARKETING DIRECTOR , Top 3 1st IN SERVICE
CEA License: R054024F
EUGENE CHEN J M is a property agent / real estate sales person in Singapore, currently with ERA Realty Network. EUGENE CHEN J M has earned latest award of ERA Asia Pacific Elite Award in Annual 2018.

Transaction Statistics (past 6 months)

Customer Reviews (64)

  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
    Comments by customer Eugene & Daphne are very prompt & fast in responding to our needs & queries.

    Satisfied with their overall services.

    I'll recommend them to our friends & relatives as they provide genuine & friendly service.

    加油! Keep it up! Good luck to both of you.
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
    Comments by customer Both Eugene and Daphne are very responsive to all my queries and faciliate well with all the house viewing. Glad to meet both of thembwho are responsible for the house rental & including the handover. Thank you.

    I'll definitely recommend them to my friends and relatives.

    Engage Eugene & Daphne & you will be at ease.
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
    Comments by customer Eugene have fast response time, clear explaination & understanding of client's needs.

    Always Recommended
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
    Comments by customer Eugene give a detailed explaination, have good relationship with owner & tenant.

    A smooth transaction.

    Good service!
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
    Comments by customer Eugene is proactive, cheerful and efficient.

    I'll recommend Eugene to my friends and relatives as he is a responsible young man deserving support.

    EFFICIENT & HARDWORKING
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
    Comments by customer Eugene is witty and very good interpersonal skill. He gives us his best service and a definate hard worker. We are delighted to have him as our agent. He did well in negotiation.

    A definite yes to recommend Eugene to our friends & relatives as he is a committed agent indeed!

    Comitted to the end!
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
    Comments by customer Eugene have prompt reply, flexible & good coordinator & follow-up.

    I'll recommend Eugene to my friends and relatives as he have good service and friendly.

    Failure is not an option.
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
    Comments by customer Eugene took actions very promptly. He closed the deal in a short period which another agent took many months with no viewing. Definitely knows how to promote the house.

    He is friendly and tactful.

    I'll recommend Eugene to my friends and relatives as he is responsible and accountable.

    Promising & Reliable !
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
    Comments by customer Eugene is friendly, helpful and kind.

    Fast, Good & Excellent.

    100% Good Service!
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
    Comments by customer Eugene have prompt response. Good follow up.

    Please continue to do what you are doing now.
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
    Comments by customer You are such a amicable person and very informative especially very professional.

    You are doing great. Keep good work.

    I'll recommend Eugene to my friends and relatives because of your amicable and keep things open between owner and tenant. And all the time reachable.

    Amicable & Professional!
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
    Comments by customer Eugene is good and listened to the details up to the point.

    He did a very good job!
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
    Comments by customer Eugene was very prompt in his responses and meticulous in detail.

    He is trustworthy & friendly.

    I'm very glad Eugene pulled together for completing the TA as there was initial misunderstanding with the landlord. Eugene helped bridge the gap. Thanks!

    Great Result!
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
    Comments by customer Eugene was extremely polite and never refused to get us answers to all the questions we had.

    He was helpful and kept us informed during all the various steps during the transaction.

    Absolutely will recommend Eugene to my friends and relatives, for all the reasons cited above and also because he acted more like a friend than a realtor.

    Great attitude!
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
    Comments by customer As a agent, Eugene has done a good job. He is very helpful and has great follow-up service.

    Keep up your good job!

    I'll definitely recommend Eugene to my friends & family for his great service!

    Bravo!
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
    Comments by customer Eugene is very cheerful and polite. He's able to answer all our questions.

    I'll recommend Eugene to my friends and relatives as he is very helpful and get things done very fast 😄

    Best service !
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
    Comments by customer Eugene is very prompt and helpful.

    Very professional and great follow-up service.

    I'll definitely recommend Eugene to my friends & family because you are really helpful in many ways!

    Keep going !!!
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
    Comments by customer Eugene have the responsibility, is very efficient and reliable.

    He is friendly and cheerful. Full of zest and pro-active.

    Young but able to handle matters maturely.

    Will definitely recommend Eugene to my friends and relatives!
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
    Comments by customer Eugene is very pro active, helpful.

    He follow up closely, reliable & approachable.

    Will strongly recommend to my friends & relatives.

    Proactive service attitude!
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
    Comments by customer Eugene have a few points that excel as my Real Estate Consultant.

    • Very prompt
    • Very helpful
    • Very professional
    • Very informative
    • Good service provider
    • Has a good sense of humor
    • Trustworthy
    • Making the tenant feel at home and safe
    • Friendly person

    I'll highly recommend Eugene to those that require real estate services!

    Good service rendered!

    "Carpe Diem" - Seize the day
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
    Comments by customer Eugene have prompt reply, clear explanation, friendly & helpful

    Keep it up!
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
    Comments by customer Eugene helps to check that everything are in order, professional dealing with the tenants & getting the best rental rate for me.

    How to improve when you are so good?!

    Superagent Eugene! 😄👍
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
    Comments by customer From beginning of viewing to the handover of premises, Eugene have done it very professionally.

    The right way!
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
    Comments by customer 推荐快，服务好，广告上最好有video。会推荐给朋友和客户。祝生意兴隆，顺顺利利。
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
    Comments by customer Eugene was very prompt with his replies & I'm very satisfied with how he handled everything & his positive attitude as well (:

    I will definitely recommend Eugene's services to my friends and relatives as everything was handled efficiently & promptly.

    Always have to serve with a smile ! 😁
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
    Comments by customer Eugene is very serious & passionate in his work.

    He is very responsible. Jiayou!
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
    Comments by customer Very fast response. Punctual on every meet up. Keep it up!

    Eugene is reliable & trusted!
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
    Comments by customer Eugene is very professional & helpful. He have good negotiation with the landlord.

    I'll recommend Eugene to my friends and relatives as he is professional, good communications and fast.

    Limitless!
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
    Comments by customer Eugene is excellent in everything. His service is good. Easy to approach !
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
    Comments by customer Eugene is always on time, easily contactable & do not really "hard sell" as compared to other agents.

    Wilingly to take up the extra responsibilities of making tenant's stay as smooth as possible.

    Young and Professional !
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
    Comments by customer Eugene have good knowledge of the property & surrounding amenities. He pay attention to detail.

    I'll recommend Eugene to my friends & relatives as he is professional & friendly!

    Going Above and Beyond to find your next office!
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
    Comments by customer Eugene have prompt response, friendly & resourceful.

    I'll recommend Eugene to my friends and relatives.

    Based on trust!
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
    Comments by customer Eugene find me a tenant within short period of time.

    I'll recommend Eugene to my other friends and relatives as he is fast and efficient.

    Fast & Good !
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
    Comments by customer Eugene is efficient, have the competency, friendly and good negotiator with the landlord.

    I'll recommend Eugene to my friends and relatives.

    Eugene is still young and lot of potential. With good practice comes perfection!
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
    Comments by customer Eugene is very responsive & prompt. Patient & easy to communicate. I'll recommend Eugene to my friends & relatives as I'm having a great experience!

    Well done Eugene!
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
    Comments by customer Eugene follow up closely, responsible, quick response & reply whenever we have queries.

    I'll recommend Eugene to my friends & relatives as his service is excellent!

    Good Service, Good Life!
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
    Comments by customer Eugene's communication is good, response is swift, friendly & nice. He understands both parties' needs. Keep it going! You'll do great things! Thank you for your nice understanding!
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
    Comments by customer Eugene is polite, friendly & response very fast.

    I'll recommend Eugene to my friends & family members as the preferred real estate person to go to.

    Good job!
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
    Comments by customer Eugene is punctual, sincere & fast response. He is quite knowledgeable in commercial properties.

    Energetic & youthful !
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
    Comments by customer Eugene is friendly, have quick response & patient. I'll definitely recommend Eugene to my friends and relatives as he is a young & professional agent.
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
    Comments by customer Eugene's response has been prompt and efficient, detailed explaination on procedure. I'll recommend Eugene to my friends and relatives as he is professional and efficient. Keep up the good spirit!
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
    Comments by customer Well done.
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
    Comments by customer Eugene go beyond his duty by volunteering to help out with application of stamp duty, electrical license etc even though he's servicing client is the landlord and not to us (tenant).

    I'll recommend Eugene to my friends and relative and he is a friendly and nice agent to work with.

    TOTAL QUALITY ASSURED!
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
    Comments by customer Eugene's communication is clear, straightforward and fast responsive. I'll recommend Eugene to my friends and relatives. It was a very smooth process, fast and made it very easy for us to acquire an office in short period of time.

    Trustworthy, Fast and Reliable !
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
    Comments by customer Eugene's attitude is good, clear explanation, speedy reply and even help us in painting the walls despite it was out of his job scope. I'll recommend Eugene to my friends and relatives as his attitude is good, polite and answer all my enquirys efficiently. Keep it up, go!
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
    Comments by customer Smooth transaction and very accomodating.
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
    Comments by customer Fine balance between professionalism yet being approachable. I'll recommend Eugene to family members and friends as Eugene is reliable but not pushy. Eg. Swift replies that are not too over bearing so we are updated about the situation as necessary and feel at ease!
    RECOMMENDED AGENT!
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
    Comments by customer Eugene is very polite and very friendly . He is very professional and meet clients punctually.
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
    Comments by customer Eugene was very helpful in all areas of service, he was resourceful in trying to make the process smooth and easy to manage.
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
    Comments by customer Eugene is very efficient and very responsible.
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
    Comments by customer Eugene is responsive , trustworthy and prompt. Achieve it !
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
    Comments by customer Very good service and professional!
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
    Comments by customer Eugene give recommendations and get client fast.
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
    Comments by customer Fast turnaround
    Bother to find out things he is not sure of and get back
    Reliable

    I'll recommend Eugene to my friends and family because I see the drive in him.

    Not a strawberry!
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
    Comments by customer Eugene has been very helpful in ensuring the completion of our purchase of our very first property.
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
    Comments by customer Provide details of the property and being supportive over the discussion.
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
    Comments by customer They are very aggressive and been really helpful from start to end of transaction. Its a smooth journey having thrm as our agent will sure to share with friends and recommend them.
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
    Comments by customer Eugene is very responsive, trustworthy and friendly. He goes above and beyond his duties.
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
    Comments by customer Professionalism stood out.
    Representations of landlord is ckear, yet you demonstrated fairness to the prospective tenant.
    In all the years of renting out my property. You are truly the best. Very tech savvy, detailed, considerate, organized, amicable.
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
    Comments by customer Well organized and transperent.
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
    Comments by customer Its make more easy to find a suitable home by contacting ERA..thanks for your service
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
    Comments by customer Eugune is very professional ,helpful and very polite .
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions

Awards Received (5)

ERA Asia Pacific Elite Award

Annual 2018

Top 3 1st In Service

Annual 2018 - 3rd

Top 100 Achievers

Dec 2018 - 59th

ERA Million Dollar Club

Jun 2018

ERA Asia Pacific Elite Award

Annual 2017

Training Attended (21)

2019 Jan

RIA - C2:L1 - (C2L1S0692) CASE STUDIES - COMMON PITFALLS TO AVOID IN REAL ESTATE TRANSACTIONS

2018 Jul

ERA - ULTIMATE LANDED MASTERY

2018 Jun

ERA - ULTIMATE HDB RESALE MASTERY (12 & 13 JUN 10AM - 5PM)

2018 Mar

RIA - C1:L1 - (C1L1S0020) UNDERSTANDING AND APPLYING THE CODE OF ETHICS AND PROFESSIONAL CLIENT CARE

2018 Jan

RIA - C2:L1 - (C2L1S0161) SALE OF UNCOMPLETED PRIVATE RESIDENTIAL PROPERTIES

2016 Nov

RIA - C2:L1 - (C2L1S0161) SALE OF UNCOMPLETED PRIVATE RESIDENTIAL PROPERTIES

2016 Nov

RIA - C2:L1 - (C2L1S0161) SALE OF UNCOMPLETED PRIVATE RESIDENTIAL PROPERTIES

2016 Nov

RIA - C3:L1 - (C3L1S0252) PRACTICE GUIDELINES ON CONDUCT BETWEEN SALESPERSONS

2016 Nov

RIA - C3:L1 - (C3L1S0252) PRACTICE GUIDELINES ON CONDUCT BETWEEN SALESPERSONS

2016 Oct

RIA - C1:L1 - (C1L1S0009) ESTATE AGENTS ACT AND REGULATIONS

2016 Oct

RIA - C1:L1 - (C1L1S0009) ESTATE AGENTS ACT AND REGULATIONS

2016 Mar

RIA - C2:L1 - (C2L1S0091) HDB RESALE POLICIES AND PROCEDURES AFFECTING SELLERS

2016 Mar

RIA - C2:L1 - (C2L1S0091) HDB RESALE POLICIES AND PROCEDURES AFFECTING SELLERS

2016 Mar

RIA - C2:L1 - (C2L1S0141) PRIVATE PROPERTY RESALE POLICIES AND PROCEDURES

2016 Mar

RIA - C2:L1 - (C2L1S0141) PRIVATE PROPERTY RESALE POLICIES AND PROCEDURES

2015 Jun

RIA - C3:L1 - (C3L1S0239) ESSENTIALS OF PROFESSIONAL SERVICE MANUAL (PSM)

2015 Jun

RIA - C3:L1 - (C3L1S0239) ESSENTIALS OF PROFESSIONAL SERVICE MANUAL (PSM)

2015 Jun

RIA - C1:L1 - (C1L1S0020) UNDERSTANDING AND APPLYING THE CODE OF ETHICS AND PROFESSIONAL CLIENT CARE

2015 Jun

RIA - C1:L1 - (C1L1S0020) UNDERSTANDING AND APPLYING THE CODE OF ETHICS AND PROFESSIONAL CLIENT CARE

2015 Apr

RIA - C2:L1 - (C2L1S0069) FUNDAMENTALS OF LANDED PROPERTY

2015 Apr

RIA - C2:L1 - (C2L1S0069) FUNDAMENTALS OF LANDED PROPERTY

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