Property agent profile - SHIRLEY TAN

Read customer reviews, past transactions, awards earned and trainings attended.
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SHIRLEY TAN

DIVISION DIRECTOR , TOP 350 ACHIEVERS
I am a firm believer of this quote by Zig Ziglar, "Your attitude, not your aptitude, will determine your altitude. " Hence. even with no prior experience in the industry. I took a lot of time, discipline and training to catch up on what I should do to be a stellar salesperson in my force.

While I am consistently awarded the Top 400 agents in ERA since 2017, I strongly believe that a top
salesperson is not just one who is able to generate revenue. To be able to assist my clients in making
an informed decision to purchase or rent the ideal place where they and their families call HOME is
equally important to me.

I am privileged to work alongside experienced top agents who are selfless in sharing how I can offer
the best solution for my clients. Through my learnings, I pride myself to ensure that I always provide
a holistic experience in the wealth creation through sale and purchase of properties.

This in turn led to the continuous trust and support of my clients and it is explicitly shown when they
always choose to refer their trusted ones to me.

Today, I am humbly honoured to be recognised as ERA's top 400 agents and also perceived as the go
to person by my family, friends and most importantly, clients when they need expertise help in real
estate.

All these would not be made possible with the strong support rendered by my loving family
especially my husband and children as well as fellow agents and clients.

With an immensely grateful heart, I will continue to pursue my career in real estate with an earnest attitude, positive mindset and integrity.

Transaction Statistics (past 2 years)

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Customer Reviews (18)

  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
    Comments by customer Resourceful
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
    Comments by customer Purchasing real estate is a daunting process. I've met with numerous agents, but none have inspired the degree of trust and confidence that I found with Shirley. First and foremost, she focused on understanding my profile and needs before providing me with a customized service that went above my expectations. Throughout the process, it was clear that she respected and prioritized my housing and financial plans, and she made my transaction process very reassuring and transparent. As a new buyer, I am also very appreciative that she took the time to share her expertise and she was also very responsive to my questions regardless of the time of the day. Even now, during the after-sales, I still receive good after-sales service from Shirley and she continues to be readily available to address my inquiries. I would definitely engage her services again and I would recommend her with two thumbs up.
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
    Comments by customer Shirley have been very helpful and knowledgeable in giving advice to us on helping us find the perfect home
    Her after sales service remain for all my other enquirers and I grateful for her help
    She remain as a close friend even after the sales
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
    Comments by customer We met Shirley when were searching for a home and Shirley was representing another seller.
    Firstly, out of the multiple agents we met she was the only one who took initiative to engage us and take time to explain the process and considerations of selling and buying a flat.
    We were also impressed by her knowledge of the process and financial aspect, and we found her insight very helpful in planning our sale and purchase.
    Her guidance really helped us go through a smooth process of selling our flat.
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
    Comments by customer Shirley is an attention to details person who will go the extra mile to help you
    find your dream home based on your financial ability.
    She will work out your budget, advise you the breakdown of your
    financials and shortlist all the potential units within your budget and
    follow you through the whole process of buying until completion.
    Knowing that buying a home is a long term commitment, she will not rush you
    to commit even though you cannot find a unit that you like even after many viewings
    but is patient in helping you find a unit that you like and within your own budget
    before you commit.
    After sales completion, she will dropby sometimes to pay a visit.
    Been a sales person before, I always believe in good service during the buying process
    and good after sales service to leave a good impression to your customers
    which will in turn lead to potential future referral and boosting one's sales figure in the process.
    That's the hallmark of a good sales person and Shirley fits the bill.
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
    Comments by customer Well deserving sales person with full commitment n effort in customer deliverance
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
    Comments by customer Shirley is skilful in sales negotiating, such that my home was sold with more than 2 months rent free stay upon completion.
    She went an extra mile delivering free time and service following me on couple of viewings, giving advice for purchase of my new resale home . Much more, she even assisted me in planning the timeframe for purchase of my new resale home to tie with the home sale completion, hence giving me sufficient renovation time for the new home.
    I am grateful to her endearing service and help, so much so I found in her as a friend and sister!
    Keep it up Shirley!
    May God Bless you abundantly🙏
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
    Comments by customer My husband and I would like to convey our grateful thanks to Shirley Tan for her confidence and persistence in selling our HDB flat. We were somewhat concerned that with the impending holiday season, it would be challenging to secure a buyer. Upon having our property listed, she was able to arrange a steady multitude of potential buyers to view our property. From the outset, she clearly communicated the prevailing market price range for our property type and area. This was important as it enabled us to manage our expectations. It was thus a pleasant surprise when she not only secured a buyer in a relatively short duration from the time our property was listed but she also negotiated a much higher selling price - we certainly could not be happier! We sought her help with unfamiliar legal and financing matters throughout the process and she was able to revert with the clarification we needed apart from rendering professional advice and recommendations.
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
    Comments by customer Shirley is the first property agent that we have ever worked with and we are definitely blessed that our first experience was smooth, efficient and effective. All thanks to Shirley’s patience, expertise and determination; she is our one-stop shop and has guided us professionally from the purchasing of our new unit to the selling of our existing one. Even with a few setbacks along the way, she was always quick to offer us the best solution and was with us throughout the process every step of the way – it was more of a partnership, simply than an offering of service to her clients. She is definitely an asset to the organisation and we will not hesitate to recommend her to our personal contacts.
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
    Comments by customer Shirley is a detail and reliable property agent that you could trust her to handle with the selling of the HDB unit. As a first timer, i have tons of questions with the selling and she helps a lot in walking us through all the questions. A 5-star rated property agent!!
  • Customer
    Comments by customer A long overdue testimonial here.
    We had wrapped up our purchase of our 1st resale HDB, and would like to express our appreciation to Shirley Tan Siew Lee.
    She is very patient with us, guiding us with her market knowledge until we decided on 1 unit.
    She continued helping us to negotiate a win-win price for both buyer and seller.
    And her knowledge of the processes make the whole HDB appointments fuss free.

    Thank you Ms Shirley

    Regards
    Isaac Ng & Yeo JingJing
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
  • Customer
    1. Overall satisfaction
    2. Industry knowledge
    3. Effort in sourcing and selling
    4. Follow-up service
    5. Beyond call-duty actions
  • Customer
    Comments by customer We're extremely pleased with Shirley's service for the purchase of our first EC & recent sale of our house.

    Shirley is a great realtor who is knowledgeable of the market, personable, and always professional.
    She made our first-time home selling experience painless & also provided the fearless advice we required and sought, especially in a multiple buyer situation which we were in.

    We appreciated her effort that made the overall process not only stress-free, but fun too.
    We can’t thank her enough and will definitely recommend her to anyone who is looking to buy or sell.

    Thank you.
    Best regards
    Frank & Kelly
  • Customer
    Comments by customer I would like to express my appreciation to Shirley Tan Siew Lee from ERA.

    I was very fortunate to have met Shirley Tan Siew Lee fairly early in the search for my home. Shirley understood my concerns and needs well and provided me a lot of valuable advice.

    Shirley acted fast to shortlist potential units for my consideration after understanding my requirements. With her deep knowledge and insight of the local market, and her patience in searching through pages of listings followed by a few weekends of viewings, I managed to find my ideal home within half a year.

    Shirley is always friendly, responsive and well prepared. She has made my buying experience smooth and efficient as she always ensured that the units I viewed fit my requirements.

    Because of her great service, I did not hesitate to engage her again as my agent to find tenants for my room. She acted fast and within just a month, she has managed to find a very good tenant for me. She also went an extra mile to provide me extra plates, cups, utensils, etc. for the tenants to use. I really appreciate all that she has done.

    Regardless of whether one is buying, selling or renting, I would highly recommend Shirley to be his or her agent. In fact I had already referred her to two of my friends, and one of them has also managed to find his ideal home with Shirley's help.

     

    Yours Sincerely,

    Mr Lim Wei Sian

Awards Received (16)

Top 350 Achievers

Q2 2020 - 322th

Top 100 Achievers

Mar 2020 - 75th

Top 600 Achievers

Annual 2019 - 311th

Top 300 Achievers

Q2 2019 - 243th

Top 200 Achievers

Q1 2019 - 121th

Top 300 Achievers

Annual 2018 - 263th

ERA Asia Pacific Elite Award

Annual 2018

Top 300 Achievers

Q2 2018 - 232th

Top 200 Achievers

Q1 2018 - 101th

ERA Asia Pacific Elite Award

Annual 2017

Top 400 Achievers

Annual 2017 - 349th

ERA Million Dollar Club

Nov 2017

Top 100 Achievers

Annual 2015 - 51th

Top 50 Achievers

Annual 2014 - 33th

Top 100 Achievers

Annual 2013 - 93th

Top 200 Achievers

Annual 2012 - 131th