Property agent profile - JOLENE HO

Comments by customer I am very satisfied and bought a house that suits my heart. Thanks to the Agent Ms Jolene Ho for helping me to find out a good unit.

Comments by customer Jolene helped secure a tenant for us for tenancy within 1 month upon our keys collection. She has been very patient and proactive in sourcing for the right tenants for us, noting our interest as Landlord.

She advised us with tips in resolving initial defects for our newly TOP unit and ensuring that we have highlighted the right defects to be addressed. She was very clear in communication, setting the right expectations and ensured smooth process to the final settlement. Responsive agent. We much appreciate your service. Thank you Jolene.

Comments by customer As an overseas landlord, having an agent that we can trust is vital. I've found Jolene to always be very hard working, honest and to act in our best interests and in the interests of our property investment in Singapore. She has always gone the extra mile to help co-ordinate repairs to so we can maintain the property to a high standard. Being based in the UK, this would be almost impossible without her help. Most importantly, Jolene has always been able to secure good tenants for us with minimal void periods. I would not hesitate to recommend Jolene. We're lucky to have her!

Comments by customer Working with Jolene Ho / R024658E from Era Real Estate has always been our top choice, and we have never regretted engaging her.

She was quick in her responses and efficient in looking for suitable buyers for us, so that we could sell our property ( Block 303 in Bukit Batok Street 31) away in the shortest possible time.

Also she provided good service and was always thinking about our needs. We will definitely recommend her to other buyers.

Comments by customer It was difficult to get a reliable efficient property agent to serves us, but when we first liaise with Jolene, we already knew that she is able to handle our case competently. From selling our HDB flat, to buying a new condo to rental of our other HDB unit. The transaction was a smooth sailing for us. She did everything very well with full of professionalism. We are glad we met Jolene and her accomplishment is our greatest achievement. Thank you Jolene for the great work! We highly recommend anyone who needs help with their property to meet Jolene personally.

Comments by customer Jolene helped secure a house for us for tenancy. The engagement has been fair & just all along from firming up the contract, resolving initial defects and ensuring that we have a comfortable experience in settling down. She was very clear in communication, setting the right expectations and ensured things happened as discussed. Many a times her proactive follow-up & closing loop on issues was a testament of ever exceeding customer expectations. The overall engagement had been great and thanks Jolene - we much appreciate your service. Wishing you the very best in your career & life.

Comments by customer First met Jolene when she was introducing another launch. Subsequently, She followed up with me to assist me with my selling of my HDB flat.

Jolene has been tireless and professional from day 1. She takes pride in her work and is passionate in helping her client achieve their objectives. She puts her clients’ interest first and seeks to exceed their expectation. I will definitely recommend Jolene to anyone who is interested to buy or sell or rent their property.

Comments by customer Jolene has been very helpful throughout the process. A wonderful person to work with! The negotiation process was smooth. Even after the keys were handed over, if we have any issues we contact her and she immediately takes care of them. Very responsive and a pleasure to work with. Highly recommend for anybody looking for a place.

Comments by customer Jolene has been very patient and proactive in sourcing for the right tenants for us when we request her timeline to commit . In around one month time, she is able to provide me a notable tenancy which we accept it willingly.

Thumbs up !

Comments by customer Jolene is Very friendly, helpful ,resourceful and patience in explaining the procedure. Always a phonecall away when needed. Will engage her again in future!

Comments by customer Bought my first property within 5 days with the great help of Jolene!

(a) She puts her clients above her own priorities (e.g. She was attending a personal event when I asked to view the show-flat of a condo which I did not even shortlist at the first instance. She arranged for us to meet within an hour and I got my desired unit the next day!).

(b) She understands her client's behavioural mindset and had never pushed me to make difficult decisions (e.g.
She helped to analyse my personal preferences, considering I had other shortlisted developments, and gave me ample time and personal space to think through, and was always a message away when I needed further clarification).

(c) She is attentive, patient and helpful (e.g. She would go beyond the extra mile to answer my queries as soon as she could, which really helped to narrow options, and eventually made my first purchase in less than a week!).

Well done Jolene! Keep up with your enthusiasm and positivity!

Comments by customer We wish to thank Derek, Jolene and Melvin - "Teampower" for their high level of enthusiasm and commitment in selling our flat. We are the 4th person in our family within a short span of 2years in engaging their service. They are professional in both providing advisory and selling of our house.
Although with technology advances, we can do the sales in our own capacity. We believe an agent will work better and we have no regret in making this decision.

Despite the challenge of weak market as well as low transacted price (contributed by my neighbour), Derek and team managed to secure a good bargain for us. Lastly, we want to thank Derek and team for their professionalism and commitment in making the transaction successful. Wishing them every success and making into their next level of excellence.

Regards
Philip

Comments by customer A Big thank you to Jolene, Carolyn and Melvin as we have been very impressed with their professionalism and friendliness which made us feel confident with their abilities. We had 4 other agents trying for months but this wonderful team manage to sell our flat within one week from listing. A BIG thank you again for all your efforts in promoting and successfully selling our flat.

Yip Family
Choa Chu Kang